5.19 Disposing of a device

From the View Device screen, you can launch the Card Disposal workflow in MyID Desktop to mark a card as disposed within MyID. This creates an audit trail of the date and time of the disposal along with the identity of the operator who disposed of the card.

For more information about this process, see the Disposing of cards section in the Operator's Guide.

For more information about using MyID Desktop and Self-Service App workflows from within the MyID Operator Client, see section 3.3.2, Launching MyID Desktop or Self-Service App workflows.

To dispose of a device:

1. Search for a device, and view its details.

   See section 5.1, Searching for a device.

   Alternatively, insert the device into a reader.

   See section 5.2, Reading a device.

   You can also view a device from any form that contains a link to the device.

   For example:

   • Click the item in the list on the DEVICES tab of the View Person form.
   • Click the link icon on the Device Serial Number field of the View Request form.

2. Click the Card Disposal option in the button bar at the bottom of the screen.

   You may have to click the ... option to see any additional available actions.

   If the Card Disposal option does not appear, the device may not be suitable for being reinstated; for example, it may not be in a canceled state.

   The Card Disposal workflow appears in a MyID Desktop window with the device already selected. If you have not already done so, insert the device you want to dispose of; you cannot select a different device within the workflow.

   See the Disposing of cards section in the Operator's Guide.